Shipping and Delivery Questions

  1. What does Jennynailart.com charge for shipping an order?
  2. How long will it be before I receive my order?
  3. Do you ship to addresses outside the United States?
  4. Do you ship to PO boxes or Military APO/FPO addresses?
  5. Can I expedite my shipping?
  6. How can I contact Jennynailart.com for additional assistance?
  7. What is Jennynailart.com's Return Policy?
  8. Are the shipping time-frames listed on your website guaranteed?

Q:What does Jennynailart.com charge for shipping an order?

A:Order two or more items at any price or spend €50 or more, before tax, for Free Standard Shipping (10-15 Business Days)!* If you do not meet those requirements, Standard Shipping is €3.95.

In a hurry? We also offer Expedited Shipping!

7-10 Business Day Shipping** €9.99

5-7 Business Day Shipping €14.99

*Free Standard Shipping (10-15 Business Days) is automatically applied to orders with two or more items or one item totaling €50 or more before tax, before gift card (if applicable) and after coupon is used (if applicable).

** Shipping speeds are based on carrier transit times and do not include the time it takes to handle and pack a shipment. All expected delivery dates are provided at the checkout page. However, due to payment type, and that company's approval procedures, there could be a delay in shipping your order if the billing information is inaccurate, or if your billing and shipping addresses are different. Expedited shipping is not available for shipments to Hawaii, Alaska, U.S. Territories, PO Boxes, or APO/FPO addresses. Please allow additional time for orders shipped to these addresses. Expedited shipping is also not available for shipments including items containing hazardous material by the Department of Transportation which may be some watches due to the batteries they contain.

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Q:How long will it be before I receive my order?

A:For standard shipping, you should receive your order within 10-15 business days.

Please allow additional time for shipments to PO Boxes and military addresses (APO, FPO).

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Q:Do you ship to addresses outside the United States?

A:At this time orders may only be shipped to US States and Territories. Please keep in mind that using third-party shipping services is at your own risk.

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Q:Do you ship to PO boxes or Military APO/FPO addresses?

A:Shipments can be sent to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.* Expedited shipping is not available to these address types.

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Q:Can I expedite my shipping?

A:The following shipping options are available when you check out.

Order two or more items at any price or spend €50 or more, before tax, for Free Standard Shipping (10-15 Business Days)!* If you do not meet those requirements, Standard Shipping is €3.95.

In a hurry? We also offer Expedited Shipping!

7-10 Business Day Shipping** €9.99

5-7 Business Day Shipping €14.99

*Free Standard Shipping (10-15 Business Days) is automatically applied to orders with two or more items or one item totaling €50 or more before tax, before gift card (if applicable) and after coupon is used (if applicable).

**Shipping speeds are based on carrier transit times and do not include the time it takes to handle and pack a shipment. All expected delivery dates are provided at the checkout page. However, due to payment type, and that company's approval procedures, there could be a delay in shipping your order if the billing information is inaccurate, or if your billing and shipping addresses are different. Expedited shipping is not available for shipments to Hawaii, Alaska, U.S. Territories, PO Boxes, or APO/FPO addresses. Please allow additional time for orders shipped to these addresses. Expedited shipping is also not available for shipments including items containing hazardous material by the Department of Transportation which may be some watches due to the batteries they contain.

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Q:How can I contact Jennynailart.com for additional assistance?

A:If you need help with your order please feel free to email us  jenny@luzjew.com

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Q:What is Jennynailart.com's Return Policy?

A:We're glad you asked! See our Returns Section to see the entire policy.

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Q:Are the shipping time-frames listed on your website guaranteed?

A:Yes. Jennynailart.com strives to fulfill all of the orders that we process within the quoted time-frames 6pm gladly stands behind the quoted delivery time-frames associated with each of the shipping types that we offer.

Jennynailart.com accepts no responsibility for packages that do not arrive within a stated time-frame due to extreme weather conditions or a force majeure

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